Frequently Asked Questions (FAQ)

Do you offer free shipping?

Yes! Our products ship for free to addresses within Canada and the United States. See our Shipping & Returns page for more information.

 

Where do you ship to?

We ship for free to Canadian and US customers. If you are outside these countries please contact us for shipping options.

Do you offer returns or exchanges?

We do! Please see our Shipping & Returns page for more information. Always contact us before sending back your item.

Where are your products made?

Our products are locally manufactured in Vancouver, British Columbia, Canada.

What is your privacy policy?

We respect your privacy and will not share or sell your information. See our Privacy Policy page for details.

My question isn’t covered here. How can I contact you?

Use the form on our contact page. If you’d prefer to get ahold of us another way you can email, call, or message us on social media through the links on our contact page as well.